Policy and Procedures

Good Faith Estimate

Roots to Resilience Counseling and Wellness, PLLC provides both remote and office-based care throughout North Carolina. We are currently in-network with Cigna, Aetna, BCBS and Optum/United Healthcare. We also proudly welcome self-pay individuals.

Sliding Scale Fees:

Roots to Resilience Counseling and Wellness, PLLC recognizes the needs for affordable and accessible mental health care. There are limited slots for sliding scale; however, if this is something you are interested in please mention during intake or anytime during treatment. This will be confirmed through a financial agreement form.

Fees billed to insurance

Intake session: $225

55-min session: $200

45-min session: $180

30-min session: $120

Additional fees

Missed Cancellation Fee

If you have not rescheduled your appointment within 24 hours of scheduled session time, this will result in a $75 fee. If you are more than 15 minutes late to session, this is classified as a no-show and will also result in a $75 fee. If you have missed 2 consecutive appointments without contact to therapist, this will result in being discharged from Roots to Resilience Counseling and Wellness, PLLC.

Communication Fees

If documentation needs to be sent to another entity (lawyer, disability, etc.), a prorated amount will be collected prior to the documents being sent.

Court Fees

If therapist's presence is required in court, a fee of $250.00 per hour (with a 1-hour minimum charge) and an automatic 1- hour prep session fee is payable prior to the court date ($500.00 retainer deposit). This includes my physical presence and standby phone testimony.

Please understand that should you become involved in legal proceedings, this could result in termination of therapy services due to confidentiality disclosures potentially impacting the therapeutic relationships

Supervision Fees

Sessions will be 60 minutes (per 40 hours of work)

Individual Supervision $80 per hour (in person and virtual)

Group Supervision $40