Policy and Procedures

Good Faith Estimate

Roots to Resilience Counseling and Wellness, PLLC offers virtual and in-person sessions in North Carolina. Roots to Resilience is currently in network with Aetna, BCBS, Optum/ United Healthcare and Cigna. In addition, self- pay clients are accepted.

Sliding Scale Fees:

Roots to Resilience Counseling and Wellness, PLLC recognizes the needs for affordable and accessible mental health care. There are limited slots for sliding scale; however, if this is something you are interested in please mention during intake or anytime during treatment. Rates can occur anywhere from $50-90 per session. This will be confirmed through a financial agreement form.

Fees billed to insurance

60 minute intake session: $200

55 minute individual session: $150

45 minute individual session: $135

30 minute or less individual session: $120

**if you are interested in cash rate sessions,

please use the contact page to receive those rates

If you are have not rescheduled your appointment within 24 hours of scheduled session time, this will result in a $75 fee. If you are more than 15 minutes late to session, this is classified as a no- show and will also result in a $75 fee. If you have missed 2 consecutive appointments without contact to therapist, this will result in being discharged from Roots to Resilience Counseling and Wellness, PLLC.

Missed Cancellation Fee

Additional fees

If therapist's presence is required in court, a fee of $250.00 per hour (with a 1-hour minimum charge) and an automatic 1- hour prep session fee is payable prior to the court date ($500.00 retainer deposit). This includes my physical presence and standby phone testimony.

Please understand that should you become involved in legal proceedings, this could result in termination of therapy services due to confidentiality disclosures potentially impacting the therapeutic relationships

Court Fees

Communication Fees

If documentation needs to be sent to another entity (lawyer, disability, etc.), a prorated amount will be collected prior to the documents being sent.